FAQ

There is no maximum limit of olive trees. You can adopt as many trees as you like, even within the same order. Once in the cart, after selecting the first adoption, simply return to the Adoption Form and select the plan you prefer, with the desired quantity of oil.

Once you have entered all the trees you want to adopt, just complete the order and proceed with the payment.

You can name it however you like: with your name, the name of a loved one, a fancy name, the name of a place or what it symbolizes for you (happiness, freedom, peace, etc.).

If you adopt more than one olive tree, you may decide to assign a single name to the entire olive grove or one name for each tree, dividing them with a comma or hyphen.

When it comes to a gift usually the adopted tree is assigned the recipient’s name or nickname.

The name of the olive tree will appear on the adoption certificate and on the plaque hanging on the tree, along with the first and last name of the person who adopted it or who will receive it as a gift.

The adoption fee is ANNUAL , but you can decide to renew the adoption at the time of the deadline.

Renewal takes place manually. We will notify you of the deadline about ten days before, via e-mail.

Yes, the adoption is valid for 1 year from the time of purchase.

At the moment, the renewal of the adoption is done manually. 10 days before your adoption expires we will send you an email to notify you of the expiration and you can renew the adoption from your account.

We are working to make this process automatic, too, for those who want to use it.

Depending on the adoption plan you choose (Basic, Silver, Gold, Platinum) you will receive a certain amount of Organic EVO oil, from October to March, starting in the first year, which will vary in the following years.

In the Basic plan, for example, we will send you, 1 liter of oil for the first 3 years, while for the next two years you will be entitled to 1.5 liters of oil, rising to 2 liters per olive tree past the first 6 years.

It is also possible to add liters of oil to those already present in the basic plan : just select the quantity, which will be added to those already provided.

Upon adoption we will send you a certificate showing your name and the location of your trees (so you can visit them whenever you want).

The cost of adoption varies depending on the selected adoption plan and the amount of oil you want to receive. We have several adoption plans that you can choose from: Basic , Silver , Gold and Platinum .

Of course. It is possible to give one or more olive trees as a gift . Just select, in the plan sheet, the option “ it’s a gift “.

At that point you can enter the recipient’s name and surname, indicate his e-mail address (so that he can receive the communication of the gift), a personalized message, and the date of delivery of the gift.

In addition, at the time of payment you will have the option of entering her shipping address to have the oil included with the adoption delivered directly to her home.

The recipient receives, on the specified date, an e-mail from us informing him that an olive tree has been given to him.

In the email you can find the personalized message and the Certificate of Adoption related to the adoption.

The recipient will also be entitled to the supply of oil provided for with the adoption.

The adoption can be renewed by both the recipient and the person making the gift.

• Whoever makes the gift, if he wants his gift to be renewed from year to year, can renew the adoption as if it were a standard adoption;
• Otherwise, you can indicate in the notes (during payment) that it is the recipient who has to decide whether or not to renew the gift.

The oil will be sent to the recipient of the gift. During payment, you can indicate a shipping address (different from the billing address).

There you can indicate the address of the recipient of the gift.

Certainly, you may come to see the olive tree whenever you wish. Thanks to the QR Code on the Certificate of Adoption, he will be able to locate the olive grove; a wooden plaque will be hung on each olive tree with the name of the adopter and the order code so that the owner of the tree can be quickly and easily identified.

However, if you prefer to be accompanied by our Staff, you can book your visit directly on our website from the“Visit Your Olive Tree” page, choosing the day and time from those available in our Calendar.

For each plan there is a quantity of oil included in the adoption, which is equivalent to 1 liter of oil for each olive tree in the first 3 years. In total, therefore, with the Basic plan you will be granted only one liter; with the Silver plan you will receive 5 liters of oil; with the Gold plan we will ship you 10 liters; with the Platinum plan 50 liters.

For the following years, a quantity of Organic EVO oil is foreseen, reported in detail in each adoption plan.

You can choose to add more oil to the liters provided. For example, in the Basic plan it is possible to add up to 9 liters, to receive a total of 10 liters of oil (because they are added to the liter included in the adoption); in the Silver plan it is possible to add up to 10 liters, for a total of 15 liters, and so on.

Yes, of course, to the liters of oil foreseen in the basic plan it is possible to choose to add more oil: it is necessary to select the quantity that will be added to the foreseen one.

For example, in the Basic plan it is possible to add up to 9 liters, to receive a total of 10 liters of oil (because they are added to the liter included in the adoption); in the Silver plan it is possible to add up to 10 liters, for a total of 15 liters, and so on.

The oil that will be sent to you can come from the trees adopted, but also from trees already in production. In any case, these are Salento olive trees, cared for and followed by our farmers.

The shipping of the oil will take place, starting in the first year, roughly in the harvest period, which is between October and March, but if you need to have it right away we can ship it even earlier. It will be sufficient to send us an email to the following address: info.olivami@gmail.com .

We will package your oil accurately and safely, to get the product to arrive in top condition.

Yes, you can decide to collect your oil in our oil mill in via Zaca (Fondo Mauro) in Martano (LE).

During the completion of the order, in the “Shipping” section, the option ” Collect at the mill ” must be selected. At the time of payment you will not be charged the cost of shipping.

It is necessary to pay the oil in advance because the price also includes the annual adoption of the olive tree, the availability of being able to visit when you want your own tree and the possibility to participate in the olive harvest.

For each adoption you will receive a certificate in which we will report your name and the place where we planted your trees, in the form of a QR code . Just scan it to locate your olive trees and visit them whenever you want. You will be able to recognize your olive tree thanks to the personalized tags hanging on the tree.

You can go and find your tree at any time thanks to the position offered in the certificate, via the QR code. You will be able to recognize your olive tree by the personalized tag that will be hung on the tree as soon as it is printed.

It takes us about 1 month to print and hang them; this does not prevent you from being able to visit the olive grove whenever you want.

After locating your trees, it will be very easy to recognize them: each of them will be hung with a personalized plate with your name (or with the name of the person indicated in the case of a gift).

If you prefer to be accompanied by our Staff, you will have the opportunity to book the visit directly on our website from the“Visit your Olive Tree” page, choosing the day and time from those available in the Calendar.

On the“Visit Your Olive Tree” page there is a Calendar where you can choose your preferred day and time from those available.

The harvest takes place in the months between October and December. To request to participate, simply send us an email to the following address: info.olivami@gmail.com .

Olivami offers the possibility of obtaining a special price in a partner structure for those who want to come and find their olive tree in Salento. To access this benefit, you must contact us and ask for all the information. Contact us at the following address: info.olivami@gmail.com .