{"id":5142,"date":"2022-02-19T18:35:28","date_gmt":"2022-02-19T18:35:28","guid":{"rendered":"https:\/\/www.olivami.com\/faq\/"},"modified":"2023-02-15T11:44:49","modified_gmt":"2023-02-15T11:44:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.olivami.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

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ADOPT AN OLIVE TREE<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_toggle title=”How many olive trees can I adopt?” color=”green” size=”lg”]There is no maximum limit of olive trees. You can adopt as many trees as you like, even within the same order. Once in the cart, after selecting the first adoption, simply return to the Adoption Form and select the plan you prefer, with the desired quantity of oil.<\/p>\n

Once you have entered all the trees you want to adopt, just complete the order and proceed with the payment.[\/vc_toggle][vc_toggle title=”What name can I give to my tree?” color=”green” size=”lg”]You can name it however you like: with your name<\/strong>, the name of a loved one<\/strong>, a fancy name, the name of a place or what it symbolizes for you (happiness, freedom, peace, etc.).<\/p>\n

If you adopt more than one olive tree, you may decide to assign a single name to the entire olive grove<\/strong> or one name for each tree<\/strong>, dividing them with a comma or hyphen.<\/p>\n

When it comes to a gift<\/strong> usually the adopted tree is assigned the recipient’s name or nickname.<\/p>\n

The name of the olive tree<\/strong> will appear on the adoption certificate and on the plaque hanging on the tree, along with the first and last name of the person who adopted it or who will receive it as a gift.[\/vc_toggle][vc_toggle title=”Is the adoption fee single or annual?” color=”green” size=”lg”]The adoption fee is ANNUAL<\/strong> , but you can decide to renew the adoption at the time of the deadline.<\/p>\n

Renewal takes place manually. We will notify you of the deadline about ten days before, via e-mail.[\/vc_toggle][vc_toggle title=”Can I renew the adoption of my tree?” color=”green” size=”lg”]Yes, the adoption is valid for 1 year from the time of purchase.<\/strong><\/p>\n

At the moment, the renewal of the adoption is done manually. 10 days before your adoption expires we will send you an email to notify you of the expiration and you can renew the adoption from your account.<\/p>\n

We are working to make this process automatic, too, for those who want to use it.[\/vc_toggle][vc_toggle title=”What am I entitled to for each adoption?” color=”green” size=”lg”]Depending on the adoption plan you choose (Basic, Silver, Gold, Platinum) you will receive a certain amount of Organic EVO oil, from October to March, starting in the first year, which will vary in the following years.<\/p>\n

In the Basic plan, for example, we will send you, 1 liter of oil for the first 3 years, while for the next two years you will be entitled to 1.5 liters of oil, rising to 2 liters per olive tree past the first 6 years.<\/p>\n

It is also possible to add liters of oil to those already present in the basic plan<\/strong> : just select the quantity, which will be added to those already provided.<\/p>\n

Upon adoption we will send you a certificate<\/strong> showing your name and the location of your trees (so you can visit them whenever you want).[\/vc_toggle][vc_toggle title=”How much does it cost to adopt an olive tree?” color=”green” size=”lg”]The cost of adoption varies depending on the selected adoption plan<\/strong> and the amount of oil you want to receive. We have several adoption plans that you can choose from: Basic<\/a> , Silver<\/a> , Gold<\/a> and Platinum<\/a> .[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column]\n\t\t

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GIVE AN OLIVE TREE<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_toggle title=”Can I give one or more olive trees as a gift?” color=”green” size=”lg”]Of course. It is possible to give one or more olive trees as a gift<\/strong> . Just select, in the plan sheet, the option \u201c it’s a gift<\/strong> \u201c.<\/p>\n

At that point you can enter the recipient’s name and surname, indicate his e-mail address (so that he can receive the communication of the gift), a personalized message, and the date of delivery of the gift.<\/p>\n

In addition, at the time of payment you will have the option of entering her shipping address<\/strong> to have the oil included with the adoption delivered directly to her home.[\/vc_toggle][vc_toggle title=”What does the recipient receive?” color=”green” size=”lg”]The recipient receives, on the specified date, an e-mail from us informing him that an olive tree has been given to him.<\/p>\n

In the email you can find the personalized message and the Certificate of Adoption related to the adoption.<\/p>\n

The recipient will also be entitled to the supply of oil provided for with the adoption.[\/vc_toggle][vc_toggle title=”Who has to renew the adoption?” color=”green” size=”lg”]The adoption can be renewed by both the recipient and the person making the gift.<\/p>\n